About

Sobeys.com/Mysobeys is an online customer feedback and rewards portal designed to help shoppers share their experiences and contribute to improving services at Sobeys, one of Canada’s most trusted grocery retailers. The platform allows customers to complete a short survey about their recent visit in exchange for a chance to enter exclusive reward draws.

Sobeys has been serving Canadian communities for over 100 years, focusing on providing fresh food, friendly service, and a convenient shopping experience. Through the Mysobeys Customer Survey, the company collects valuable insights directly from shoppers, helping them maintain high standards across all their stores.

What is the Mysobeys Survey?

The Mysobeys Survey is a simple online questionnaire available at sobeys.com/mysobeys, where customers can:

  • Share feedback about store cleanliness, staff behaviour, and product availability
  • Rate their overall shopping experience
  • Suggest improvements or highlight issues
  • Enter monthly draws for Sobeys gift cards (as per the official promotion details)

The survey is designed to be quick and user-friendly, taking only a few minutes to complete.

Why Sobeys Collects Feedback

Customer feedback plays a key role in helping Sobeys:

  • Enhance store operations
  • Improve product selection and freshness
  • Ensure better service quality
  • Understand customer needs more effectively

By listening to shoppers, Sobeys continues to refine its offerings and deliver a consistently better grocery experience.

How Customers Benefit

In addition to helping the brand grow, customers participating in the survey may receive:

  • Entry into promotional prize draws
  • A chance to win Sobeys gift cards (as mentioned in official survey terms)
  • A platform to voice concerns or share positive experiences

A Commitment to Quality

Sobeys remains dedicated to providing Canadians with high-quality food, fair prices, and excellent service. The Mysobeys survey page is part of that commitment — ensuring that every customer has a voice and that every shopping experience matters.