Survey

Are you a regular shopper at Sobeys? Have you ever wanted your voice to be heard and your opinions to shape the shopping experience? The Sobeys Customer Satisfaction Survey provides you with the perfect platform to do just that.

The www.sobeys.com/mysobeys survey is a valuable tool that allows customers to express their thoughts, opinions, and experiences after shopping at Sobeys stores.

Sobeys Customer Satisfaction Survey

By collecting feedback directly from shoppers like you, Sobeys gains valuable insights into what is working well and where improvements can be made.

This information helps Sobeys make informed decisions to enhance their products, services, and overall customer experience.

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How to Enter My Sobeys Customer Survey Contest?

There are three ways to participate in the Sobeys MySobeys Contest 2025 Survey:

1. Online Survey Entry

Keep your most recent receipt handy and follow the steps below:

  • Visit the official Sobeys survey website at www.sobeys.com/mysobeys.
  • Select your preferred language (English or French) and click “>>>” to begin.
  • Use the dropdown menu to select the store number from your receipt.
  • Enter the survey code and transaction details.
  • Answer the survey questions about your experience, including customer service, product quality, pricing, and cleanliness.
  • Opt-in for the sweepstakes by providing your contact details.
  • Submit your feedback to be automatically entered into the contest.

2. Mail-in Entry Method

If you don’t have a purchase receipt, you can still enter the contest via mail:

  • Write an essay titled “SOBEYS ATLANTIC CUSTOMER EXPERIENCE CONTEST” and include:
    • Your handwritten signature
    • Full name
    • Phone number
    • Date
  • Send your entry to:
    Sobeys Atlantic Customer Experience Contest
    C/O Marketing, Consumer Insights
    123 Foord Street, Stellarton, Nova Scotia, B0K 1S0, Canada

3. Survey Invite Method

Sobeys randomly sends email invitations to AIR MILES members. Eligible members can click the provided link to participate in the survey and complete the required steps to enter the contest.

Understanding the MySobeys Survey

The Purpose

The MySobeys survey is a direct channel for customers to share their experiences with Sobeys. Your feedback helps Sobeys improve its services and reinforce its commitment to quality and customer satisfaction.

Step-by-Step Participation Guide

  1. Visit www.sobeys.com/mysobeys to start your survey.
  2. Choose your preferred language (English or French).
  3. Locate the survey code on your receipt and enter it to begin.
  4. Share your thoughts on various aspects like product quality, store cleanliness, and staff interactions.
  5. Providing contact details is optional but allows you to enter the sweepstakes.
  6. After completing the survey, note down the validation code for redeeming rewards.

Rules and Regulations:

To ensure fairness, the MySobeys survey operates under these rules:

  • Eligibility Criteria: Open to Canadian residents aged 18 or older. Sobeys employees and their families are not eligible.
  • Survey Code Validity: The survey code is valid for a limited time; complete the survey within the specified timeframe.
  • One Entry per Survey Code: Each code allows only one entry.
  • Prize Redemption: Validation codes must be redeemed during subsequent Sobeys visits.

Questions in MySobeys Survey:

The survey aims to capture detailed insights about your shopping experience through questions like:

  • Overall Satisfaction: Rate your experience on a scale of 1 to 10 and share additional comments.
  • Product Quality: Provide feedback on product variety, freshness, and availability.
  • Staff Interaction: Rate the friendliness and helpfulness of Sobeys staff.
  • Store Cleanliness: Share your thoughts on hygiene, aisle organization, and the availability of sanitary facilities.
  • Promotional Effectiveness: Comment on the appeal and clarity of Sobeys’ promotions and discounts.

The Rewards:

Participating in the MySobeys survey comes with exciting rewards:

  • Entry into the sweepstakes for a chance to win 1 of 3 $500 Sobeys gift cards.
  • Discounts or exclusive promotions for survey participants (based on the survey period).

Conclusion:

The MySobeys survey is more than just a feedback mechanism—it’s a collaboration between Sobeys and its customers to create a shopping experience that exceeds expectations.

Your participation in the survey not only helps Sobeys improve but also offers you the opportunity to win exciting rewards.

So, the next time you shop at Sobeys, take a few minutes to complete the survey. Your voice matters, and your feedback shapes the future of Sobeys!